SPIKEDAI GLOSSARY

Understand the intelligence transforming how we work.

Explore the ideas behind Digital Twins, Real-Time AI, professional memory, and the future of knowledge work, explained clearly and applied to real moments of work.

Digital Twin

A Digital Twin is a continuously learning digital counterpart of a person or process, for a knowledge worker, it combines context, memory, and workflows to support them all day. SpikedAI is that Digital Twin for every knowledge worker, helping them act, not just search.

Forward Deployed Engineer

A Forward Deployed Engineer (FDE) works directly with customers to turn business requirements into working technical solutions. SpikedAI is the FDE's Digital Twin, surfacing customer context and prior decisions in real time.

Knowledge Worker

A knowledge worker's value comes from judgement, experience, and communication, engineers, revenue leaders, consultants, executives. SpikedAI is the Digital Twin that scales their judgement, not replaces it.

Real-Time AI

Real-Time AI surfaces answers, recommendations, or actions while an event is happening, not before or after it. SpikedAI listens during live conversations and delivers verified knowledge while it can still be used.

Conversational AI

Conversational AI lets people interact with software through natural language, understanding intent, context, and history, not just words. SpikedAI uses Conversational AI to turn live conversation into grounded, actionable knowledge.

Digital Workplace

The Digital Workplace is the connected environment of apps, data, and communication professionals work across daily, often fragmented across disconnected tools. SpikedAI's Digital Twin connects the knowledge across those tools to support the person, not just the platform.

Real-Time Simulation

Real-Time Simulation uses AI to build responsive scenarios where professionals can rehearse decisions and objections before they matter. SpikedAI powers simulations for customer objections, renewals, and executive conversations.

AI Memory

AI Memory is a system's ability to retain and recall relevant context from past interactions, history, decisions, and preferences over time. SpikedAI uses permission-aware memory so every conversation builds on the last.

Conversation Intelligence

Conversation intelligence is the capture and analysis of customer conversations, calls, meetings, and emails, to extract signals about deal health, buyer intent, and rep performance that would otherwise be lost once the conversation ends.

Meeting Brief

A meeting brief is a short, structured summary assembled before a meeting that consolidates who will attend, what happened previously, what is currently open, and what the meeting needs to resolve, so participants arrive prepared without doing the research themselves.

AI Coworker

An AI coworker is an artificial intelligence system that participates in day-to-day work alongside a person, holding shared context, carrying out tasks, and acting on its own initiative, rather than waiting to be given instructions like a tool.

Autonomous Agent

An autonomous agent is a software system that pursues a goal by deciding its own sequence of actions, using tools and reacting to what it observes, without a person specifying each step along the way.

Agentic AI

Agentic AI describes systems that pursue goals through their own sequence of decisions and actions, combining real-time reasoning with conversational understanding, in contrast to models that only generate a response when prompted.

Future of Work

The future of work describes how work is being reorganised by automation, distributed teams, and artificial intelligence, shifting human effort away from coordination and information retrieval and toward judgement, relationships, and decisions.

Knowledge is valuable.
Knowing what to do with it changes outcomes.