Digital Teammates for forward deployed engineers.

Design, simulate, and guide every customer conversation with confidence. SpikedAI helps Forward Deployed Engineers prepare for architecture reviews, answer implementation questions, troubleshoot customer deployments, and guide AI production conversations in real time.

  • Forward deployed engineers
  • Solutions architects
  • Engineering leads
  • Product teams
Engineers team collaborating
  • Before Customer architecture and last review notes assembled
  • During Deployment pattern surfaced from the engineering docs
  • After Architecture decisions captured for the design doc
  • Before Open support cases flagged before the session
  • During Implementation question answered from the repo docs
  • After Engineering action items created with owners
  • During Not in the documentation, so it says so
  • After Technical proposal drafted from the session
Who it's for

Built for engineers in front of customers.

SpikedAI is every Forward Deployed Engineer's team of Digital Teammates, helping them prepare faster, guide architecture discussions with confidence, preserve engineering knowledge, and accelerate successful customer deployments.

Forward deployed engineers

Every session starts with the customer's architecture, deployment history, and open issues in one place. When the next difficult question comes, the relevant design docs and implementation patterns are already on screen.

What SpikedAI surfaces

  1. Before Deployment history and open issues assembled
  2. During Recommended deployment pattern surfaced from the docs
  3. After Implementation plan drafted from the session
The deployment lifecycle

One customer, carried from first review to production.

Customer architectures, deployment history, engineering knowledge, design decisions, implementation patterns, product expertise, support history, and technical guidance should come together before, during, and after every customer conversation.

  1. Before · Prepare

    Architecture, deployment history, and open issues assembled before the session.

    Ready
  2. During · Design

    Relevant design docs and patterns surface as the architecture is discussed.

    Live
  3. During · Troubleshoot

    A deployment error comes up. Fixes from past engagements appear with their source.

    Live answer
  4. After · Execute

    Decisions, action items, and the technical proposal drafted for review.

    Drafted
How it works

How SpikedAI transforms customer engineering

Forward Deployed Engineers don't need more documentation. They need the right engineering context at the exact moment a customer asks the next difficult question.

Trusted by Design

Built for the trust customer engineering runs on.

Read our security practices
  • Never used to train generalized AI

    Conversation data is never sold, never used for advertising, and never used to train generalized models.

  • Encrypted and isolated

    Data is encrypted in transit and at rest, and each customer's data is logically isolated.

  • Every answer shows its sources

    Every live answer is drawn from your own documents and lists the files behind it. When those documents don’t cover a question, SpikedAI says so instead of filling the gap.

  • Native HubSpot sync

    SpikedAI writes to HubSpot through its native integration, with no third-party connector or exported file in between.

The future of customer engineering starts
with better conversations.